Legal
Privacy Policy
We believe privacy is a right, not a feature. This policy explains exactly what we collect, why, and how you stay in control.
Effective date: July 1, 2026
Overview
Xorviex ("we", "us", or "our") operates the Xorviex platform at xorviex.ai (the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Service you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
Information We Collect
We collect information you provide directly and information generated as you use the Service.
Account & Registration Data
- →Email address and password (hashed — we never store plaintext passwords)
- →Name or display name if provided
- →Billing information processed and stored by our payment processor (we do not store full card numbers)
Workspace & Mission Data
- →Mission objectives, configurations, and goals you submit
- →Agent-generated outputs, logs, and audit records
- →Memory profiles: company info, rules, and voice settings you configure
- →Files, documents, or URLs you provide to agents
- →Integration credentials and OAuth tokens for connected third-party services
Usage & Technical Data
- →Log data: IP address, browser type, pages visited, timestamps
- →Device and browser identifiers
- →Cookies and similar tracking technologies (see Cookies section)
- →Operation Unit (OU) consumption and billing events
How We Use Your Information
We use the information we collect to:
- →Provide, maintain, and improve the Service
- →Process transactions and send billing-related notices
- →Authenticate your identity and protect your account
- →Run autonomous agents on your behalf according to your instructions
- →Generate AI outputs, audit them through the Supervisor layer, and deliver results to you
- →Send transactional emails (account confirmations, password resets, billing receipts)
- →Respond to support requests and communicate about the Service
- →Monitor for abuse, security threats, and policy violations
- →Comply with legal obligations
- →Analyze aggregate, anonymized usage patterns to improve the Service
We do not sell your personal data. We do not use your workspace data or mission content to train AI models without your explicit, separate consent.
Workspace Isolation & Data Separation
All data is scoped to a Workspace. No data from your Workspace is visible to or accessible by other users or organizations. Workspace data is logically isolated at the database level using a workspace_id tenant boundary.
Agent outputs, logs, memory profiles, and integration credentials are stored exclusively within your Workspace and are not shared across accounts.
AI Processing & Third-Party Models
The Service uses third-party AI model providers (including Anthropic) to generate agent code, run agents, and perform supervision audits. When you submit a mission, relevant context may be sent to these providers solely to fulfill your request.
We use Anthropic's API under a commercial agreement that prohibits the use of API inputs to train their foundation models. Your mission data and outputs are not used to improve third-party models.
We may use multiple AI providers depending on the task. A current list of providers is available on request at privacy@xorviex.ai.
Third-Party Integrations
When you connect a third-party service (e.g., Slack), you authorize Xorviex to interact with that service on your behalf. OAuth tokens are encrypted at rest and used only to execute the actions you direct.
Third-party platforms have their own privacy policies. We are not responsible for how they handle data once it leaves our systems through an agent action.
Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Specific retention periods:
- →Account data: retained until account deletion, then purged within 30 days
- →Mission and agent data: retained for the life of the account; configurable retention windows coming on Growth and Pay As You Go plans
- →Billing records: retained for 7 years as required by financial regulations
- →Server logs: retained for 90 days for security and debugging
- →Anonymized aggregate analytics: retained indefinitely
After account deletion you may request a data export within 30 days. After that period all personal data is permanently deleted from our production systems and backups within 90 days.
Security
We implement industry-standard technical and organizational measures to protect your data, including:
- →Encryption in transit via TLS 1.2+
- →Encryption at rest for sensitive fields (tokens, credentials)
- →Hashed passwords using bcrypt
- →Role-based access controls and least-privilege principles
- →Regular security reviews and dependency audits
No system is 100% secure. If you discover a security vulnerability, please report it responsibly to privacy@xorviex.ai. We investigate all reports and will notify affected users as required by applicable law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- →Access: request a copy of the personal data we hold about you
- →Correction: request correction of inaccurate or incomplete data
- →Deletion: request deletion of your personal data (subject to legal retention obligations)
- →Portability: receive your data in a machine-readable format
- →Restriction: request that we restrict processing of your data in certain circumstances
- →Objection: object to processing based on legitimate interests
- →Withdraw Consent: withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at privacy@xorviex.ai. We will respond within 30 days. We may ask you to verify your identity before processing your request.
GDPR & International Transfers
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) or equivalent laws. Our legal bases for processing your data include:
- →Contractual necessity: processing required to provide the Service you have requested
- →Legitimate interests: fraud prevention, security, improving the Service
- →Legal obligation: compliance with applicable laws
- →Consent: where we have obtained your explicit consent
Your data may be transferred to and processed in countries outside the EEA where data protection laws may differ. We use Standard Contractual Clauses and other approved transfer mechanisms to protect your data in such cases.
You have the right to lodge a complaint with your local data protection authority.
Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, contact us at privacy@xorviex.ai and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date, and by email where required by law.
Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.
Contact
For privacy-related questions, data requests, or to report a concern:
Email: privacy@xorviex.ai
Website: xorviex.ai
Your data, your rights
To exercise your rights or ask a privacy question, reach out directly.